Tesserent optimises Lumo Energy’s revenue and operations through real-time intelligence

February 28, 2022 • Client Story
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LUMO Energy is an Australian energy retailing business with several power stations situated throughout Australia. LUMO Energy has considerable operational experience in the peak generation sector of the National Electricity Market.


The Problem

LUMO Energy uses a customized supervisory control and data acquisition (SCADA) system to monitor and control its machinery and equipment.

LUMO Energy wanted to extend the capacity of its SCADA system in order to enhance the company’s ability to react to price fluctuations in real time and to maximize revenue. In addition, with the goal of increasing cost savings and operational efficiency, LUMO Energy was looking for a solution that would give real-time visibility into the infrastructure of its many power stations.

The Solution

The energy provider turned to Splunk to automate its monitoring of base electricity prices and predictions. Custom-built Splunk data collection software for HTTP & FTP now rapid-polls the Australian Energy Market Operator (AEMO) for energy pricing and demand data. Splunk software indexes inbound data from AEMO, runs LUMO Energy specific analysis and calculations, then securely provides private execution proposals to stations via on-site Splunk instances that interact directly with programmable logic controllers (PLC) running hardware and equipment on site at LUMO Energy’s power stations.

Tesserent Expertise

Tesserent’s (formerely known as Rivium) certified Splunk consulting team provided specialised capabilities to LUMO throughout the design, implementation, testing and final production deployment of this project, and now provide ongoing maintenance and support services to maintain the LUMO environment.

In addition to ingesting live market data from AEMO, Tesserent consultants were instrumental in developing applications to acquire data from PLC’s to provide LUMO with an end-to-end analytics platform to provide real-time visibility into their infrastructure.

With the assistance of Splunk’s reporting system, we have been able to gather greater details on the efficiency and health of each power station

— Operations Manager, LUMO Energy

The Splunk integration has given LUMO Energy greater control over the management of its custom SCADA environment. As part of the deployment, LUMO Energy has built a variety of dashboards in Splunk that display market demand and pricing information, power station status and output, resource utilization and other telemetry, increasing operational visibility across the company’s energy generation assets. The energy provider has thus gained faster responsiveness to market fluctuations, unparalleled visibility into plant & equipment efficiency and fail-safe security for private online control of its energy assets operating in the Australian market.

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