Managed Detection and Response

MDR gives our clients the opportunity to truly partner with us for end-to-end prevention, threat detection and response. We start by listening.

How we can assist:

  • The solution is about more than just technology. Our people are experts in their area of specialisation. Their deep engagement with your people and your organisation empowers them to have precision and agility when detecting unusual activities in your network.

  • The technology we use is industry-leading and free of constraints often imposed when detection platforms are internally manufactured (think major software vendors). We review our detection platforms regularly and limit the number we support. We know the best solutions deeply and avoid the ‘jack of all trades’ approach.

  • Prevention is key. Our team will ensure timely detection and response to security incidents, regardless of source, time of day, or attack vector.

  • Protection against a wide range of attack types, from commodity malware to sophisticated attacks, all in the one service.

  • Broaden your capabilities by collaborating with certified cybersecurity experts offering industry-leading security solutions.

  • Rapidly achieve the highest level of protection with the added benefit of Tesserent managing your support endpoint security platform as part of the service. Additionally, there’s an option to integrate our industry-leading vulnerability management and breach credential monitoring services.

Challenges We Address

Running an effective Security Operations Centre.

The complexity of running your own 24/7 SOC can be a distraction from your business’ core purpose. Avoid the hassle of coordinating IT resources, maintaining compliance and managing your security in a comprehensive, cost-effective way by partnering with us.

Managing your security program.

Being in control means having the right information at the right time. A good detection and response program will ensure you are maintaining the highest standards across your Governance, Risk and Compliance (GRC) activities. Our IT security experts offer decades of experience dealing with breaches of varying sizes and scales.

Detecting and responding to common threats and attacks.

The greatest challenge for businesses today is the rapid detection and response to threats. Malicious attacks including malware, phishing, ransomware, DDoS and social engineering attacks can escalate quickly, becoming a major breach. The PR and regulatory implications can be devastating. We ​​bring together the right people, processes and technology to protect your organisation.

Meeting the obligations of the Critical Infrastructure bill

The Security of Critical Infrastructure Act 2018 was introduced in July 2018, providing a framework to ensure critical infrastructure sectors and assets adhere and align to increased security standards.

With the first stage of the critical infrastructure reforms coming into effect in late 2021, followed by the second stage in mid-2022, it’s essential that Australian MSSPs and organisations have a deep and thorough understanding of their responsibilities and compliance obligations. One of these obligations includes mandatory reporting of cybersecurity incidents by organisations operating as part of the 11 critical infrastructure sectors. With 24/7 SOC monitoring and Managed Detection and Response Services in place, businesses can meet obligations, prevent incidents and government intervention, and be assured everything is taken care of.

The SOC Team Websitev3

We don't just detect, we respond, remediate and recover for you.

Tesserent’s managed detection and response (MDR) service is managed by a living, breathing human who utilises Gartner-leading technologies to help them detect malicious activity on your network. Our MDR service typically acts as a remote extension of your own IT and security team. The Security Operations Centre (SOC) team is made up of qualified security specialists and analysts dedicated to delivering your business personalised and effective data-driven processes & playbooks.

Frequently Asked Questions

What is the difference between MDR and MSSP?

A Managed Detection and Response solution(MDR) is a managed security service that provides monitoring, detection, and response to security threats across an organisation's entire infrastructure. This differs from a Managed Security Service Provider (MSSP) in that an MSSP is a security solutions provider that may provide solutions such as penetration testing, GRC, and vulnerability management, alongside an MDR service.

What is XDR?

XDR stands for Extended Detection and Response. Its function is to gather, analyse and correlate data across a number of different security elements including endpoint, network, cloud, and server. It allows organisations to detect and analyse security incidents quickly so that they can respond effectively and reduce the potential damage caused by the attack.

What is the difference between MDR and EDR?

An Endpoint Detection and Response (EDR) is an endpoint security solution that focuses on protecting an organisation's endpoints (such as laptops, servers, and mobile devices) from malicious activity and allows defence teams to quickly respond to threats.

A Managed Detection and Response solution (MDR) is a managed security service that provides monitoring, detection, and response to security threats across an organisation's entire infrastructure. An MDR solution utilises technologies such as SIEM and EDR to fulfil this service.

What is a SIEM?

Security Information and Event Management (SIEM) is a piece of technology that collects, correlates and analyses log data and security events from a variety of sources (such as servers, firewalls, SaaS applications, and user endpoints). This centralised storage of log data allows real-time analysis of events to monitor for security threats and incidents.

What is the difference between a Managed SIEM and MDR?

A managed SIEM service is outsourced management of an organisation's SIEM solution. This service has a narrowed focus of purely managing a SIEM solution. This differs from MDR which has a much broader scope of monitoring, detection and response across an organisation's entire infrastructure, and as part of this service may utilise a SIEM solution.

Contact us

Speak with a Tesserent
Security Specialist

Tesserent is a full-service cybersecurity and secure cloud services provider, partnering with clients from all industries and all levels of government. Let’s talk.

Let's Talk
Tess head 1 min 2