Q&A Series: Managed Security Services

March 23, 2021 • Video
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Why do I need an MSSP? What challenges do organisations face when it comes to keeping on top of the security agenda? What are the characteristics of an organization that would benefit most from an MSSP?

What has evolved in the MSS market over the past 5 years in terms of services and what is to come in the next 5 years?

How do I sell the concept of MSSP to my Board / SLT? What should I consider when choosing an MSSP? Local or global?

What is the role of Managed Security in managing organizational risk? How does my risk posture change when using an MSSP? How does a managed SOC triage their clients?

I'm curious to understand whether it is advised for MSSPs to use their own solutions and toolkits vs. MSSP that leveraging customer solutions? What are the advantages/disadvantages?

What KPIs should I use to measure the business outcomes from deploying an MSSP?

How to integrate effectively? Is there a suggested operating model that is more effective than others? Where is it most practical to draw the line (fully managed end to end resolution or handover to in-house teams after triage)?